Audit-Proofing Your Program: Preparing for Reviews Before They Happen

Medicaid audits and reviews are no longer a matter of if—but when. With improper payments increasingly tied to insufficient documentation, human service providers must move beyond reactive compliance and adopt proactive, audit-ready practices.

This workshop is designed specifically for home care and community-based residential providers seeking to reduce compliance risk, protect reimbursement, and strengthen operational accountability. Participants will gain a clear understanding of what Medicaid reviewers look for during audits, the most common documentation deficiencies cited in reviews, and how internal compliance gaps expose programs to recoupments, sanctions, and licensure risk.

Attendees will learn practical strategies for preparing their organization before an audit occurs, including how to organize documentation, monitor compliance in real time, and implement internal oversight processes that support audit readiness. The session will conclude with a live demonstration of the Mountain View Compliance software, showcasing how technology can support centralized documentation, compliance tracking, and ongoing audit preparedness.

Who Should…